Question 1

What does SocialTower AI include today?

Accepted Answer

SocialTower AI combines content planning, AI generation, and distribution tools in one workspace. You can generate titles and descriptions, video scripts, transcripts and subtitles, thumbnails, SEO metadata, repurposed posts, email newsletters, podcast show notes, comment and community replies, hashtag and competitor research, and AI video, plus a content calendar, brand presets, and YouTube & TikTok analytics — and much more, all organized in one hub.

Question 2

Which modules are available on paid plans?

Accepted Answer

Plans unlock different limits and AI tiers. Paid plans include advanced modules like content calendar, YouTube analytics, email newsletters, repurposing workflows, and competitive research tools.

Question 3

Are there usage limits?

Accepted Answer

Yes. Limits are based on your plan for text generations, thumbnails, transcription minutes, chat messages, and more. You can see your current usage in your dashboard and plan pages.

Question 4

Can I upgrade or downgrade my plan?

Accepted Answer

Absolutely. You can change plans at any time from the billing portal. Upgrades apply immediately, and downgrades take effect at the next billing cycle.

Question 5

How do I cancel my subscription?

Accepted Answer

You can cancel at any time from the billing portal. Your subscription remains active until the end of the current billing period.

Question 6

What payment methods do you accept?

Accepted Answer

All major credit and debit cards are supported. Payments are processed securely through Stripe.

Question 7

Do I need my own API keys for analytics?

Accepted Answer

Some analytics modules allow you to connect your own platform keys. You can add or update those credentials from Settings when prompted.

Question 8

How is my data used and stored?

Accepted Answer

We store your account data and generated content securely and do not sell personal data. For details, please review the Privacy Policy.

Question 9

Do you offer refunds?

Accepted Answer

We do not currently offer refunds for subscriptions. If you believe you were billed in error, reach out to support so we can help.

Question 10

How can I get support or request features?

Accepted Answer

Email office@quantidev.com for help, or share feature requests at feedback@quantidev.com. We typically respond within 1 business day.

Frequently Asked Questions